I got a hamster i get home in 10 minuts becouse it is cold. I get it out of the box thing and something was rong, I take it back and they said it had wet tail. I will never go to pet co again beacuse of my hampster.
Went for replacement battery for bark collar I bought there. Had everything but the one I needed.
Great deals and products. Jerry is fantastic and always helpful with a smile. Cashier Ashley, not so much, each time we get her as cashier, I always want to ask her if she hates her job, because her short, bothered answers, and horrible customer relations, don't forget her eye rolls and body language. Thankfully Jerry and the rest of the staff is amazing!
The store is self looks nice. I am quite disappointed, however. I was interested in some saltwater fish, however, most of them were sick and/or injured, and neither the associate nor the manager that I spoke with had any clue about it, and more alarmingly, had no plans to rectify the situation or treat the environment. It was also strange as the representatives that I spoke with didn't even try to make the situation better for me, as a customer, either. It seems like it's common practice to shrug off concerns and then walk away. It doesn't seem to me like pets come first at this petco, unfortunately.
Well this is yet ANOTHER over charge at Petco.....I purchased 10 cans of dog food that was on clearance and was charged for 11 cans...I did tell them that the cans were on clearance and pointed at the sticker...because I have had them charge me regular price before for clearance products.....and when I went back to get the correct price and money back they quickly told me that I HAVE to tell them that it is on clearance.....I guess the big bright ticket isn't enough of a signal....so now I am sure I will be told to tell them "how many cans " I am buying.....maybe they should have "self check-out stations" at Petco....SLOW down people try to give GOOD customer service instead of "how people you can push out the door".......hurry ...hurry... hurry...NOT SO MUCH.
Petco Animal Supplies is a US Store based in Norton Shores, Michigan. Petco Animal Supplies is located at 5239 Harvey St, Norton Shores, MI 49444, USA.
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